Legal

Terms & Conditions

Last updated: August 2026

1. Acceptance of terms

By creating an account, browsing listings, reserving a unit, or listing a property on StayLink, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.

2. Eligibility & student status

StayLink is built for students. You confirm that the details you provide — including your name, institution, and contact number — are accurate and that you are the person you claim to be.

3. Reservations & payments

A reservation places a unit on hold for a limited window. Full private details (exact address and house number) are revealed only after a successful reservation. M-Pesa payments are simulated for demonstration and confirmed via the on-screen receipt.

4. Free listings at launch

Listing properties and services on StayLink is free of charge during our launch period. This free period is temporary: affordable paid listing plans will be introduced later, and all partners and service providers will be notified in advance before any charges apply.

5. Listing accuracy & partner conduct

Partners are responsible for accurate, up-to-date unit information. StayLink reserves the right to hide, review, or remove listings that violate these terms or mislead students.

6. Limitation of liability

StayLink facilitates discovery and reservation but is not a party to any rental agreement between a student and a property owner. We are not liable for disputes arising from off-platform conduct.

7. Changes to these terms

We may update these Terms from time to time. Continued use of StayLink after changes are posted constitutes acceptance of the revised Terms.